Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

ShipTection charges customers a small percentage to purchase shipping insurance. Customers purchasing ShipTection have peace of mind that they're covered if an item is lost, damaged, or stolen. As a merchant, you'll generate additional revenue and reduce your shipping liability.

Stop settling for basic, one-size-fits-all promotions. Launch advanced upsell and cross-sell campaigns on product and cart pages in just minutes. Use product add-ons / one-click add-ons to recommend related items with BOGO or Buy X Get Y offers (including automated discounts or combined discounts). You can also set up Frequently Bought Together with Amazon layout to sell in combos/package to boost AOV efficiently. Increase conversion rate with promotion badges or free gift with product offers.

Klaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions. Because reviews live in your CRM, segment on ratings, personalize across channels, feature reviews in campaigns and flows, and route low ratings to support.

Go beyond the basics with the Klaviyo marketing app. New stores get a guided setup — sign-up form, welcome email, and abandoned-checkout flow — without leaving Shopify Admin. Unify data from 350+ integrations and boost marketing performance with campaigns, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, WhatsApp messages, and marketing automation tools that turn browsers into buyers.