Detected Jul 18, 2026
Merchant sentiment summary updated
Merchants praise this app for enhancing customer support by centralizing communication, reducing response times, and allowing focus on comp…Removed
Shopify Stores Using Gorgias: AI, Helpdesk & Chat
Helpdesk & ChatBy Gorgias Inc.4.4 (896 reviews)Updated September 19, 2026
27,620 Shopify stores run Gorgias: AI, Helpdesk & Chat today. Shoplist monitors installs, uninstalls, reviews, and listing changes continuously, so you can act on them before your competitors do.
Key signals for Gorgias: AI, Helpdesk & Chat
- Detected stores
- 27,62015 listed below
- Rating
- 4.4896 reviews
- Category rank
- #5in Store management
- Pricing
- Free trialThen from $10
Install momentum
+4% installs vs. the app-store average over the latest 28 days. This can reflect seasonality, category shifts, or competitor movement.
Shopify stores using Gorgias: AI, Helpdesk & Chat
15 of 27,620 detected stores, ranked by traffic. The full list adds filters, contact availability, and CSV export.
- Apparel & AccessoriesAU#318Oct 2025
- Apparel & AccessoriesUS#218Oct 2025
- Apparel & AccessoriesUS#512Feb 2025
- Apparel & AccessoriesUS#810Apr 2025
- Apparel & AccessoriesUS#612Oct 2025
- Apparel & AccessoriesNZ#1810Oct 2025
- Apparel & AccessoriesUS#1914Oct 2025
- Apparel & AccessoriesNL#178Nov 2025
- Baby & ToddlerUS#1215Oct 2025
- Apparel & AccessoriesUS#296Feb 2025
- Apparel & AccessoriesAU#439Feb 2025
- Apparel & AccessoriesUS#3211Oct 2025
- Apparel & AccessoriesUS#306Nov 2025
- Apparel & AccessoriesUS#4213Feb 2025
- Apparel & AccessoriesUS#6214Oct 2025
27,605 more stores in the full list
A free account unlocks the first 25 with filters and contact availability. Paid plans export all 27,620 to CSV.
Recent Gorgias: AI, Helpdesk & Chat activity
530 new detections and 261 re-detections in the last 28 days. Store movement comes from Sonar's storefront scans; listing changes come from the Shopify App Store page.
949 stores stopped showing Gorgias: AI, Helpdesk & Chat in the last 28 days.See which, and what replaced them
Recently detected
No longer detected
App Store listing
Listing changes
Positioning
Where Gorgias: AI, Helpdesk & Chat is installed
The categories, store sizes, and countries of the stores Sonar detects it on, and the apps most often installed alongside it.
Top categories
- Apparel & Accessories6.1K
- Health & Beauty5.2K
- Food, Beverages & Tobacco3.1K
- Home & Garden3K
- Sporting Goods1.2K
Stores by product count
Brands using Gorgias: AI, Helpdesk & Chat, grouped by product count
- 11-507.1K
- 51-1003.7K
- 201-5003.6K
- 101-2003.2K
- 1-103K
Stores by country
Share of currently detected stores, top five.
- United States47.7%
- Australia11.3%
- United Kingdom10.0%
- Canada5.3%
- Germany3.0%
Apps installed alongside Gorgias: AI, Helpdesk & Chat
Alternatives to Gorgias: AI, Helpdesk & Chat
Apps merchants weigh against Gorgias: AI, Helpdesk & Chat, with their own detected stores and ratings.
Gorgias: AI, Helpdesk & Chat reviews and rating
- Rating
- 4.4
- Reviews
- 896
- Latest
- Sep 8, 2026
Reviews added by month
Gorgias: AI, Helpdesk & Chat pricing
- Starter plan
- 3 customer support agents
- 50 tickets per month included
- Live chat
- $10
- Basic plan
- 300 tickets per month included
- Automation add-on available
- Customer service
- Live chat
- $60
- Pro plan
- 2000 tickets included
- Automation add-on available
- Customer service
- Live chat
- $360
- Advanced plan
- 5000 tickets included
- Automation add-on available
- Customer service
- Live chat
- $900
Gorgias: AI, Helpdesk & Chat screenshots and video
About Gorgias: AI, Helpdesk & Chat
Leading AI-powered conversational commerce platform for brands
Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.
Listing highlights
- Every conversation, all in one place: Connect 100+ apps into Gorgias
- Automate your customer support: Easy-to-set-up AI for on-brand messaging.
- Turn shoppers into repeat customers: Increase GMV with personalized campaigns
- Create, duplicate, edit, and refund Shopify orders directly within Gorgias
- Automatically insert customer data straight from Shopify into your responses
Features
Channels
- Chatbot
- Contact form
- FAQs
- Help center
- Live chat
- Phone
Show 3 moreShow less
- SMS
- Self-service
- Social media
Customization
- Agent avatar
- Business hours
- Chat assignment
- Chat buttons
- Chat flows
- Chat window
- Color and font
Show 3 moreShow less
- Emojis and stickers
- Tagging
- Welcome messages
Automated responses
- Cart recovery
- Cross-sell
- Discounts
- FAQs
- Greetings
- Order updates
- Product recommendations
Show 3 moreShow less
- Quick replies
- Review requests
- Upsell
Real-time messaging
- AI chatbots
- Agent analytics
- Customer insights
- Email chat
- File upload
- Live chat
- SMS
Show 1 moreShow less
- Social media
Workflow automation
- AI responses
- Auto-assign
- Auto-reply
- Order tracking
- Response templates
- Rule-based triggers
- Spam detection
Show 2 moreShow less
- Tagging
- Ticketing
How Shoplist knows
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows Gorgias: AI, Helpdesk & Chat on a store, it is there.
Read the data methodology- Counts are based on Shoplist's latest available public crawl signal dated September 22, 2026.
- 27,620 detected stores means Shoplist found current public storefront evidence connecting those stores to this app. This is detection-based and is not a developer-provided customer list.
- Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
- Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.
Questions about Gorgias: AI, Helpdesk & Chat
- How many Shopify stores use Gorgias: AI, Helpdesk & Chat?
- Shoplist currently detects public evidence of 27,620 Shopify stores using Gorgias: AI, Helpdesk & Chat. This page shows 15 public merchant rows where the linked brand profile has enough public data to display.
- Which Shopify stores use Gorgias: AI, Helpdesk & Chat?
- This page shows 15 public example merchants using Gorgias: AI, Helpdesk & Chat. The full workflow adds filters, exports, contacts, and monitoring.
- What apps are commonly used with Gorgias: AI, Helpdesk & Chat?
- Shoplist tracks co-installed and related Shopify apps so teams can find merchants using Gorgias: AI, Helpdesk & Chat alongside complementary tools.
- Can I export stores using Gorgias: AI, Helpdesk & Chat?
- Yes. Signup unlocks export, filtering, contacts availability, and alert workflows for stores using Gorgias: AI, Helpdesk & Chat.
- How does Shoplist detect Gorgias: AI, Helpdesk & Chat?
- Shoplist uses cautious public detection language. A detected store means public storefront evidence currently connects the merchant to the app; it is not a contract, revenue, or developer-reported adoption claim.
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Detected stores, ratings, pricing, and momentum side by side.
Developer
Gorgias Inc.
Every app Gorgias Inc. publishes, with their detected reach.
Rankings
Top apps by category
The ten apps gaining the most detected installs in each category.
Directory
All Shopify apps
Browse every app Shoplist tracks, by category, rating, and reach.
Turn 27,620 Gorgias: AI, Helpdesk & Chat stores into a target list.
Filter by category, country, and traffic, see contact availability, and get alerted when stores install or leave.