Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Growave is an all-in-one retention platform that helps you build customer loyalty, collect and showcase reviews, and drive referral growth. Instead of managing multiple tools, Growave brings everything together, giving DTC and B2B brands access to enterprise-level features without added complexity. This helps increase repeat purchases, customer lifetime value, and engagement, while creating a unified experience across your website, checkout, POS, and mobile from first visit to long-term loyalty.

The Affirm Messaging app enables you to display a customer's estimated monthly or bi-weekly payment amount on product pages and at checkout. Reframing prices as a budget-friendly monthly payment can increase average order values. To get started, you can create a merchant account by going to the Affirm website and clicking the "For Business" link.

Klaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions. Because reviews live in your CRM, segment on ratings, personalize across channels, feature reviews in campaigns and flows, and route low ratings to support.

Go beyond the basics with the Klaviyo marketing app. New stores get a guided setup — sign-up form, welcome email, and abandoned-checkout flow — without leaving Shopify Admin. Unify data from 350+ integrations and boost marketing performance with campaigns, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, WhatsApp messages, and marketing automation tools that turn browsers into buyers.