Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Take your Shopify store to the next level with Froomle! Simply install the new application and you’ll be sharing 1:1 personal recommendations at scale and generating new insights within moments. A Froomle module offers recommendations (or insights) using 1st party data, to be incorporated in your User Journeys. Each module is optimized based on their use case (discovery, related, …), business goal (CTR, Conversion, …) and integration type (web, mail, push) and comes with specific parameters.

Doofinder is the AI Search & Discovery platform for eCommerce that helps customers quickly find exactly what they need. Whether searching, browsing or chatting with the store. Its technology understands real intent and turns every interaction into a sales opportunity. It serves as a conversational AI layer, boosting conversion, revealing what customers want, what they can’t find, and where the biggest growth opportunities lie. Plug-and-play. No development required. See results from day one.

Give customers a faster way to sign in, save favorites, and keep carts across devices. Offer social login with Google, One Tap, Apple, Facebook, Amazon, LinkedIn, X, Login with Shop, or Email OTP. Match the login UI to your brand. For Plus stores on New Customer Accounts, OxiApps works as a Custom Identity Provider for seamless native login. Increase repeat purchases with a customizable wishlist and one-click Add to Cart. Cart Sync (persistent cart) keeps shoppers carts synced across devices

Klaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions. Because reviews live in your CRM, segment on ratings, personalize across channels, feature reviews in campaigns and flows, and route low ratings to support.