Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Retain more customers with a customisable loyalty program and referrals. Launch quickly and easily make changes, no coding required. Encourage customers to spend more and increase repeat purchases with 20+ out-of-the-box campaigns, like goal spend and social media engagement. Acquire more new customers quickly by incentivizing referrals. Access advanced analytics to understand customer behaviour and optimise your rewards program to boost engagement and create lasting brand loyalty.

Go beyond the basics with the Klaviyo marketing app. New stores get a guided setup — sign-up form, welcome email, and abandoned-checkout flow — without leaving Shopify Admin. Unify data from 350+ integrations and boost marketing performance with campaigns, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, WhatsApp messages, and marketing automation tools that turn browsers into buyers.

Reorder Buy Again lets returning customers repeat past orders in one click. Add a buy again button and reorder popup on new customer accounts, B2B, checkout, Thank You, and Order Status pages. Customers reorder multiple products in bulk, edit quantities, and add notes from their order history in seconds. Send automated reorder reminder emails timed from past orders to win repeat purchases. Offer reorder discounts, support subscription reorders, and sync with Klaviyo and Mailchimp.

What is Yotpo SMSBump? Yotpo SMSBump is a preferred SMS marketing and automations app. 90,000+ of Shopify and Shopify Plus merchants are launching, growing and managing their SMS marketing with SMSBump. Built to enable TCPA and GDPR compliance. Create SMS /MMS (Text with image) marketing campaigns in seconds and track results. Integrates with all major Shopify apps for Reviews, UGC, Loyalty, ESPs, Subscription services, help desks and more. Download now, set up in less than 5 mins and start building your new revenue channel in no time. Text marketing and automations SMS Flows - Create sophisticated SMS/MMS flows and let your business run on autopilot ROI Powered Text automations including Abandoned Cart Reminders and Customer Reactivation MMS support - Boost conversion by sending Image (PNG) or GIF SMS to your clients (US only) SMS Segmentation - Combine Shopify filters for more narrow targeting Run A/B Testing. Run different variants of a SMS message and measure performance Full support and tracking of Shopify discount codes + individual discount codes SMS campaign scheduling Opt out lists - keep track of unsubscribed clients Shopify POS - Collect subscribers in store. Segment. Launch targeted campaigns Features Send messages just the right time - Launch campaigns or send automations based on your customer's local timezone, Quiet hours - Input quiet hours based on your store timezone which guarantees that your clients would not be woken up in the middle of the night Country restriction - Send messages only to a certain countries Max cost per text message - Optimize your costs and do not send SMS messages above a certain threshold Emojis - Spice up your campaigns GIPHY and Pexels integration Analytics Detailed In app Analytics - Track orders, link clicks, SMS by country, conversion rate, amount spent, specific automation stats, campaign stats, Image SMS, GIF SMS special tags and many more How to build your Text Marketing subscription list? Checkout language (TCPA + GDPR compliance) SMS text-word/keyword to our US short-code Mobile-optimized pop ups, embed forms, floating buttons Tap to subscribe feature Sharable links, automatic landing page builder Third-party partners Yotpo SMSBump is headless compatible and supports custom storefronts. Please contact us with any questions! What is Yotpo SMSBump? Yotpo SMSBump is a preferred SMS marketing and automations app. 90,000+ of Shopify and Shopify Plus merchants are launching, growing and managing their SMS marketing with SMSBump. Built to enable TCPA and GDPR compliance. Create SMS /MMS (Text with image) marketing campaigns in seconds and track results. Integrates with all major Shopify apps for Reviews, UGC, Loyalty, ESPs, Subscription services, help desks and more. Download now, set up in less than 5 mins and start building your new revenue channel in no time. Text marketing and automations SMS Flows - Create sophisticated SMS/MMS flows and let your business run on autopilot ROI Powered Text automations including Abandoned Cart Reminders and Customer Reactivation MMS support - Boost conversion by sending Image (PNG) or GIF SMS to your clients (US only) SMS Segmentation - Combine Shopify filters for more narrow targeting Run A/B Testing. Run different variants of a SMS message and measure performance Full support and tracking of Shopify discount codes + individual discount codes SMS campaign scheduling Opt out lists - keep track of unsubscribed clients Shopify POS - Collect subscribers in store. Segment. Launch targeted campaigns Features Send messages just the right time - Launch campaigns or send automations based on your customer's local timezone, Quiet hours - Input quiet hours based on your store timezone which guarantees that your clients would not be woken up in the middle of the night Country restriction - Send messages only to a certain countries Max cost per text message - Optimize your costs and do not send SMS messages above a certain threshold Emojis - Spice up your campaigns GIPHY and Pexels integration Analytics Detailed In app Analytics - Track orders, link clicks, SMS by country, conversion rate, amount spent, specific automation stats, campaign stats, Image SMS, GIF SMS special tags and many more How to build your Text Marketing subscription list? Checkout language (TCPA + GDPR compliance) SMS text-word/keyword to our US short-code Mobile-optimized pop ups, embed forms, floating buttons Tap to subscribe feature Sharable links, automatic landing page builder Third-party partners Yotpo SMSBump is headless compatible and supports custom storefronts. Please contact us with any questions!