Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Wishlist Plus enables your shoppers to save favorites and return to them later. Comes with powerful APIs to customize wishlists and integrates with leading email services to send price drop and restock alerts. Helps shoppers organize products into multiple wishlists and share them via emails, SMS, and socials. Supports anonymous wishlists. Comes with detailed reports on shopper behavior. Includes a new Customer Accounts extension for easy tracking of all wishlists and browsing activity.

Go beyond the basics with the Klaviyo marketing app. New stores get a guided setup — sign-up form, welcome email, and abandoned-checkout flow — without leaving Shopify Admin. Unify data from 350+ integrations and boost marketing performance with campaigns, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, WhatsApp messages, and marketing automation tools that turn browsers into buyers.

Create product bundles, kits, multipacks, BOGO offers, volume discounts and mix-and-match bundles with unlimited variants to increase AOV. Let customers build-your-own-bundle, build a box, or shop curated kits. Promote upsells, cross-sells and frequently bought together offers. AI suggests bundle types from order history and catalog. Launch fast with a no-code builder that's flexible for custom storefronts, POS and Headless. Single & multi-SKU inventory sync across 3PL, WMS, ERP & fulfillment.

BOGO+ helps merchants run every promotion from one all-in-one discount engine. Create BOGO, Buy X Get Y, Free Gift and Gift with Purchase offers. Increase AOV using Volume Discounts, Quantity Breaks, Bundle Discounts, Buy More Save More and Mix & Match promotions. Boost sales with Cart Progress Bars, Cart Reward Bar, Automatic Discounts and Discount Codes. Apply promotions to products, collections, customer tags and Shopify POS with advanced promotion rules.