Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

XB Wishlist helps shoppers save products from product cards, product pages, and a dedicated wishlist page. Support guest wishlists, save for later, sharing, multiple lists, and variant-level saves. Re-engage customers with price drop, back in stock, low stock, and reminder emails using System Mail, SMTP, Klaviyo, or Shopify Flow. Track wishlist activity, top products, cart actions, and checkout data, and extend the experience to Customer Accounts, Shopify POS, and product recommendations.

Go beyond the basics with the Klaviyo marketing app. New stores get a guided setup — sign-up form, welcome email, and abandoned-checkout flow — without leaving Shopify Admin. Unify data from 350+ integrations and boost marketing performance with campaigns, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, WhatsApp messages, and marketing automation tools that turn browsers into buyers.

Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

La app Mercado Pago Antifraude Plus proporciona más información sobre el comportamiento de compra de tus clientes en pagos con tarjetas de crédito y débito. Esto aumenta la protección de tu tienda, evitando pagos fraudulentos y contracargos, y optimiza la validación de seguridad, aumentando tu aprobación.