Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

CWILL (SendWILL) helps Shopify merchants collect subscribers and run email marketing campaigns with popups, forms, and automations. Capture subscribers with email popups, exit-intent forms, newsletter signup forms, and spin-the-wheel offers. Email Shopify customers with welcome, abandoned cart, win-back, and post-purchase automations. Sync subscribers with Shopify Email, customize popups, and track performance. Previously known as Trustoo and EcomSend.

Boost trust and sales by adding authentic Google Reviews as social proof. Grow your rating with Smart Review Funnel and checkout opt-in. Auto-sync star ratings from Google Maps, Google My Business, and Google Merchant (Google Customer Reviews, Google Shopping). Filter negative reviews. Rich snippets with SEO schema markup. Unlimited Google Business profiles with store locator. Automate workflows via Shopify Flow. Multi-language widgets with auto-translated reviews for international customers.