Detected Sep 3, 2026
Free plan +2 more
NoYes

Chat & HelpdeskBy Gladly Inc4.6 (29 reviews)Updated September 3, 2026
207 Shopify stores run Gladly: AI Customer Support as of September 20, 2026. Shoplist monitors installs, uninstalls, reviews, and listing changes continuously, so you can act on them before your competitors do.
15 of 207 detected stores, ranked by traffic. The full list adds filters, contact availability, and CSV export.
Filter by category, country, and traffic, see contact availability, and get alerted when stores install or leave.
78/100
Adoption, install momentum, reviews, listing freshness, and pricing posture, weighted into one public score.
192 more stores in the full list
A free account unlocks the first 25 with filters and contact availability. Paid plans export all 207 to CSV.
4 new detections and 4 re-detections in the last 28 days. Store movement comes from Sonar's storefront scans; listing changes come from the Shopify App Store page.
6 stores stopped showing Gladly: AI Customer Support in the last 28 days.See which, and what replaced them
App Store listing
Detected Sep 3, 2026
NoYes
The categories, store sizes, and countries of the stores Sonar detects it on, and the apps most often installed alongside it.
Brands using Gladly: AI Customer Support, grouped by product count
Share of currently detected stores, top five.
Apps merchants weigh against Gladly: AI Customer Support, with their own detected stores and ratings.
Resolve orders, returns, and questions automatically with AI support built for growing businesses.
A simple yet powerful customer support software, built for lean teams that still want access to Gladly's best-in-class AI workflows. When customers reach out via email or chat, our AI automatically resolves orders, returns, and common questions — no agent required. When customers need a human, you step in with full context on every conversation and previous order in one unified view. Stop losing shoppers to slow response times. Gladly has everything your team (and customers) need to succeed.
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows Gladly: AI Customer Support on a store, it is there.
Read the data methodologyCompare
Detected stores, ratings, pricing, and momentum side by side.
Developer
Every app Gladly Inc publishes, with their detected reach.
Rankings
The ten apps gaining the most detected installs in each category.
Directory
Browse every app Shoplist tracks, by category, rating, and reach.
Free trial — Free
Free plan — Free
Detected Jul 22, 2026
1 removed — “Here's why CX teams love Gladly”
Helpcenter,LiveChat,Helpdesk,Inbox,Customer Service,Whatsapp