Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

Fera helps your store display beautiful product reviews that increase social proof and drive conversions. Automatically request reviews from customers, and highlight photo and video reviews to build trust with new shoppers. With verified buyer reviews and SEO-friendly ratings, Fera helps create the credibility your brand needs to grow. Sync reviews across platforms to showcase your social proof and increase visibility. Help shoppers make decisions by answering their questions on the store front.