Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

Protect your store with an easy-to-set-up cookie consent banner and privacy management tools. Cookie Shield helps Shopify merchants manage cookie consent across regions without complicated setup. Create a customizable banner, scan your store for cookies, manage consent records, and let customers control their privacy preferences. When a visitor declines, non-essential scripts are blocked automatically, keeping stores compliant with GDPR, CCPA, LGPD, and PIPEDA.