Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

Shopify Product reviews allows you to add a customer review feature to your products. This provides a way for your customers to engage with you, as well as each other to encourage sales. Features: Theme-friendly design Reviews automatically match your store's look and feel Easy customization - Edit layout options, text and colours without needing to code Bulk actions - Publish, hide, filter, and manage reviews quickly and easily CSV import and Export - Import and export your reviews as a spreadsheet SEO-friendly review scores - Add review scores to your Google search results Shopify Product reviews allows you to add a customer review feature to your products. This provides a way for your customers to engage with you, as well as each other to encourage sales. Features: Theme-friendly design Reviews automatically match your store's look and feel Easy customization - Edit layout options, text and colours without needing to code Bulk actions - Publish, hide, filter, and manage reviews quickly and easily CSV import and Export - Import and export your reviews as a spreadsheet SEO-friendly review scores - Add review scores to your Google search results

Connect with your customers through their favorite messaging app - the effortless and native way to communicate. Let visitors send questions instantly by embedding this popular messenger directly on your website. Stay in touch with your audience anytime, anywhere, responding from any device. Customers receive real-time notifications about new messages right on the web page for seamless conversations.

Shopify Forms lets you easily add a form to your store, so you can convert visitors into leads and, eventually, sales. Create inline and pop-up forms to collect wholesale leads, subscriber signups, and essential business information. Add colors and images that match your store’s branding, incentivize with discounts, and translate your forms into different languages. Use submission data to build customer profiles and personalize engagement. Plus, analyze performance metrics to learn and improve.