Keep customers informed every step of your production process. Create unlimited custom order statuses (Design, Production, QA, Shipped, etc.) and notify customers automatically by email or SMS when their order progresses. Perfect for custom goods, print shops, furniture makers, and any business with steps beyond shipping.

Smile makes it easy to create a fully branded loyalty program that keeps customers coming back. Reward purchases with points, offer exclusive VIP perks, and thank your biggest fans for sharing with friends. Run engaging promotions like 2x points weekends and special VIP pricing to drive conversions, amplified across every channel with Klaviyo. Powerful analytics give you clarity, confidence, and benchmarks against top brands. Join thousands of Shopify merchants growing with Smile today!