
HelpdeskBy SetLoop LtdLaunched August 4, 2026Updated August 13, 2026
Setloop Zendesk Connector launched on August 4, 2026. Shoplist is watching for its first storefront installs and tracking its public listing in the meantime.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.
See the customer's orders in every Zendesk ticket and refund, reship, edit, or cancel in clicks.
Support agents lose time switching between Zendesk and the Shopify admin. Setloop removes the switch: when a ticket opens, the requester's orders appear in the sidebar across every connected store. Agents can refund (full, partial, or shipping-only), send Replacement orders, edit items, cancel with restock, and manage tags -- each action attributed to the agent on the order timeline. Setup takes minutes: no API keys, no settings. Customer data is never stored by Setloop.
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows Setloop Zendesk Connector on a store, it is there.
Read the data methodology