
HelpdeskBy Switch ResearchLaunched May 4, 2026Updated May 4, 2026
Remora launched on May 4, 2026. Shoplist is watching for its first storefront installs and tracking pricing in the meantime.
Apps merchants weigh against Remora, with their own detected stores and ratings.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.
AI-native helpdesk for merchants. Manage support tickets with smart drafts and full order context.
Remora brings your Shopify data into every support conversation. Agents see order history, tracking info, and customer details alongside each ticket. AI classifies incoming tickets and drafts replies for agent review. Nothing sends without approval. Process refunds, cancellations, and discount codes from the inbox. Supports email submitted tickets in a unified inbox with real-time updates, team assignments, internal notes, collision detection, macros, and a knowledge base with CSAT surveys.
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows Remora on a store, it is there.
Read the data methodologyCompare
Detected stores, ratings, pricing, and momentum side by side.
Developer
Every app Switch Research publishes, with their detected reach.
Rankings
The ten apps gaining the most detected installs in each category.
Directory
Browse every app Shoplist tracks, by category, rating, and reach.