Which app has more detected Shopify stores, Chatway Live Chat & AI Chatbot or Shopify Inbox?
Shopify Inbox has the larger detected footprint with 196,453 detected stores.
Shopify app comparison
Compare detected store footprint, review volume, pricing posture, top public categories, countries, and positive or neutral momentum bands.
Combined detected footprint
198,908
detected Shopify stores across both apps. Counts stay precise and tied to Shoplist detection freshness.
Quick answer
As of Sep 22, 2026, Chatway Live Chat & AI Chatbot is detected on 2,455 Shopify stores vs 196,453 for Shopify Inbox.
Side-by-side stats
| Signal | Chatway Live Chat & AI Chatbot | Shopify Inbox |
|---|---|---|
| Detected stores | 2,455as of Sep 22, 2026 | 196,453as of Sep 22, 2026 |
| Reviews | 485 reviews | 8,146 reviews |
| Rating | 4.9 | 4.6 |
| Pricing posture | Free plan available | Price: Free |
| Top categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top countries | United States, Japan, United Kingdom | United States, United Kingdom, Australia |
| Momentum band | No positive or neutral public band |
Switching movement
FAQ
Shopify Inbox has the larger detected footprint with 196,453 detected stores.
The public page shows the aggregate switching count when Shoplist detects brands that dropped one app and added the other in the last 180 days. Store identities and direction stay behind signup.
Shoplist compares public storefront detections, Shopify App Store review data, pricing posture, category and country distributions, and positive or neutral public momentum bands when available.
| No positive or neutral public band |