Detected Aug 12, 2026
Description rewritten
Description rewritten

Helpdesk & ChatBy Premio4.9 (486 reviews)Updated September 23, 2026
2,446 Shopify stores run Chatway Live Chat & AI Chatbot today. Shoplist monitors installs, uninstalls, reviews, and listing changes continuously, so you can act on them before your competitors do.
Trend comparison is paused while app-store observation coverage stabilizes. This can reflect seasonality, category shifts, or competitor movement.
Filter by category, country, and traffic, see contact availability, and get alerted when stores install or leave.
85/100
15 of 2,446 detected stores, ranked by traffic. The full list adds filters, contact availability, and CSV export.
2,431 more stores in the full list
A free account unlocks the first 25 with filters and contact availability. Paid plans export all 2,446 to CSV.
51 new detections and 8 re-detections in the last 28 days. Store movement comes from Sonar's storefront scans; listing changes come from the Shopify App Store page.
88 stores stopped showing Chatway Live Chat & AI Chatbot in the last 28 days.See which, and what replaced them
App Store listing
Detected Aug 12, 2026
Description rewritten
The categories, store sizes, and countries of the stores Sonar detects it on, and the apps most often installed alongside it.
Brands using Chatway Live Chat & AI Chatbot, grouped by product count
Share of currently detected stores, top five.
Apps merchants weigh against Chatway Live Chat & AI Chatbot, with their own detected stores and ratings.
Live chat, AI chatbot, FAQ & live chat for customer support. Live chat customer service & WhatsApp.
Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage customer support conversations, use canned responses, create FAQs, and let AI agents answer common questions before handing chats to human agents when needed. Merchants can view past live chat conversations, follow up with visitors, and send relevant offers directly from the inbox, while managing support across web, Android, and iOS apps from one place
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows Chatway Live Chat & AI Chatbot on a store, it is there.
Read the data methodologyCompare
Detected stores, ratings, pricing, and momentum side by side.
Developer
Every app Premio publishes, with their detected reach.
Rankings
The ten apps gaining the most detected installs in each category.
Directory
Browse every app Shoplist tracks, by category, rating, and reach.
Detected Jul 18, 2026
Merchants find this app enhances customer service and boosts sales, especially for small businesses with its comprehensive free plan. Key f…Removed
Detected Aug 1, 2026
1 added, 1 removed — “AI chatbot agent for smarter support, your AI chatbot agent 24/7”
Customer service, chatbot, live chat, ticketing, FAQ platform