Detected Sep 23, 2026
Free trial +3 more
YesNo
7-day free trialRemoved
7-day free trialRemoved
+1 more change in this update
Chatbase Shopify App: Reviews, Pricing & Alternatives
Chat & HelpdeskBy Chatbase.co Inc.4.9 (58 reviews)Updated September 22, 2026
Shoplist has not found Chatbase on a storefront yet, so it tracks the app through its 58 public reviews, pricing, and listing changes instead. Storefront detections will appear here as soon as Sonar finds them.
Key signals for Chatbase
- Rating
- 4.958 reviews
- Pricing
- Free planPaid from $40
- Launched
- Jan 7, 2026
- Storefront installs
- None foundAdmin-only and server-side apps rarely leave a storefront trace
Chatbase reviews and rating
- Rating
- 4.9
- Reviews
- 58
- Latest
- Sep 21, 2026
Reviews added by month
Chatbase pricing
- Free
- 400 KB
- 50 Credits
- Free
- Hobby
- 1 Seat
- 1500 Credits
- 20 MB
- 5 AI Actions
- $40
- Standard
- 10 AI Actions
- 10000 Credits
- 3 Seats
- 40 MB
- $150
- Pro
- 15 AI Actions
- 40000 Credits
- 5 Seats
- 60 MB
- $500
Recent Chatbase activity
Store movement comes from Sonar's storefront scans; listing changes come from the Shopify App Store page.
App Store listing
Listing changes
Pricing
Detected Sep 1, 2026
App icon changed +15 more
NoYes
Chatbase is a platform for building AI Agents for Customer Support & Sales for your storeAI agent for your store. It answers shoppers, places orders, and hands off to your team.
+13 more changes in this update
Detected Sep 5, 2026
Media gallery updated
6 added, 5 removed — “Chatbase: Automate your customer support”
Alternatives to Chatbase
Apps merchants weigh against Chatbase, with their own detected stores and ratings.
Chatbase screenshots and video
About Chatbase
AI agent for your store. It answers shoppers, places orders, and hands off to your team.
Chatbase builds an AI agent trained on your Shopify store and your documents, and keeps it in sync as your products change. Shoppers can ask questions, search products by text or photo, add items to the cart, pay with a checkout link or cash on delivery, and track orders, in chat on your store, WhatsApp, Instagram, and Messenger. Exchanges are drafted for your team to approve in the Chatbase Helpdesk, where a human agent can also take over any conversation.
Listing highlights
- 24/7 Availability: Ensure continuous support for customer inquiries anytime
- Search for Products: Help customers quickly find products within your store
- Personalized Recommendations: Deliver tailored product suggestions based on data
- Instant Order Tracking: Keep customers updated on their Shopify purchases
- Seamless Integration: Easily integrate with your store for a smooth setup
Features
Channels
- Chatbot
- Help center
- Live chat
Customization
- Agent avatar
- Chat assignment
- Chat flows
- Chat window
- Emojis and stickers
- Welcome messages
Real-time messaging
- AI chatbots
- Agent analytics
- Behavior tracking
- Customer insights
- Live chat
- Multi-language
Workflow automation
- AI responses
- Analytics
- Auto-assign
- Auto-reply
- Escalation
- Multi-language
- Order tracking
Show 2 moreShow less
- Tagging
- Ticketing
How Shoplist knows
Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows Chatbase on a store, it is there.
Read the data methodology- Counts are based on Shoplist's latest available public crawl signal dated September 22, 2026.
- Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
- Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
- Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.
Questions about Chatbase
- Why might Shoplist not show detected stores for Chatbase?
- Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
- Does no public detection mean Chatbase has no users?
- No. It only means Shoplist has not found reliable public storefront evidence for Chatbase. reviews, pricing, listing changes, and developer data can still be useful signals.
- Can I monitor future public detections?
- Yes. Shoplist can monitor Chatbase for future public storefront detections and listing movement.
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Directory
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Keep watching Chatbase.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.